Terms and Conditions
Cassie Aurora (cassieaurora.com / cassieaurora.co.uk)
Last updated 29/03/2021
All sales have a 14 day cooling off period, after which time the sale is non-refundable. The customer is still obliged to pay the any outstanding balance for courses, even if cancelled before the final payment is taken.
No refunds for any courses/webinars after 14 days.
Deposits are non refundable unless exceptional circumstances, in which case, email me [email protected]
Deposits or preorders for courses are non refundable unless exceptional circumstances which must be sent to [email protected]
The 14 day cooling off period for any courses/webinars where you can receive a refund. After this you are still obligated to pay the full amount, inclusive of installment payments.
Soul Gym membership, can cancel any time but it is a rolling contract.
Subscription Terms & Conditions
1. Our website
Use of this website provided by Cassie Aurora, (“Us”) by your business, officers and employees, (“You”) and any service contained within constitutes acceptance of these Terms & Conditions.
2. Customer Use
2.1 You should always check the contact information you provide is correct before creating a customer account or proceeding to payment.
2.2 Our website is only intended for use by adults, as defined as those aged 18 or over and who have sufficient capacity to enter into a binding agreement.
3. Account Integrity
3.1 As part of the registration process you will need to create an account, including a username & password. It is your responsibility to ensure that the information you provide is accurate and not misleading. You cannot create an account or username & password using the names and information of another person or using words that are the trademarks or the property of another party or vulgar, obscene or in any other way inappropriate.
3.2 You are responsible for maintaining your own username and password via our website. You should ensure that you store your username and password securely and that the details required to access your customer account are not provided to another party.
3.3 You are responsible for your customer account and any actions taken within it. If you are aware or suspect that your customer account username and password or other details have become known to a third party, you should inform us immediately.
4. Product & Service Pricing
4.1 We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product or service is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable).
4.2 We reserve the right to alter all product and service pricing without notice.
5. Your Order
5.1 When you place an order you will automatically receive a confirmation email from us to confirm your order. Your order constitutes an offer made to us to purchase a product or service.
5.2 Your offer is only accepted by us once we have emailed you to confirm the creation of your account and your username & password details and the product or service has been provided to you.
5.3 Product or service items not included within your account email are not included in the order and contract between you and us.
5.4 We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.
5.5 If we are unable to reasonably ascertain these details or resolve these issues a full refund will be made against the card used at the time of purchase. No other form of refund or credit will be offered nor will a refund be made to any third party card or account.
6. Subscription Period & Free Trials
Your subscription period begins from the first day you purchase the Soul Gym Membership and ends after cancellation.
7. Cancellation Rights and Refunds
You have the right to cancel your soul gym membership at any time. No refunds are given after 5 days.
8. Content Submission
Anything you post must adhere to the rules set out in the general terms and conditions document.
9. Content Ownership
The content is owned by cassieaurora.com /cassieaurora.co.uk
10. Content Monitoring
We will monitor content but are not responsible or liable for anything posted by members.
11. Suspensions or Termination
We reserve the right to terminate your membership at any time if you do not adhere to the rules set out in the general terms and conditions of the website.
12. Access
You gain access to all areas relevant to the Soul Gym membership.
13. Disclaimer
We are not responsible for any of your wellbeing, we are not medical professionals. If you need medical help, please seek it. This membership is for entertainment purposes only.
14. Customer Complaints
Send customer complaints to [email protected]
15. Privacy
Your data is only kept for soul Gym login purposes and payment purposes.
16. Events outside our control
We are not responsible for events outside of our control and any losses that occur
17. Licence
18. Copyright
We own all the content.
19. Reasonably Foreseeable Losses
20. Severability
21. Waiver
22. Entire Terms & Conditions
23. Jurisdiction
Our Contact Details
Our contact details are as follows:
Cassie Woolridge
Email:[email protected]
Telephone from within the UK: 00447884019990
Cassie aurora
cassieaurora.co.uk / cassieaurora.com
Subscription Based Consumer Website Terms and Conditions
Last updated 29/03/2021
1. Our website
Use of this website provided by CASSIE Aurora , (“Us”) by your business, officers and employees, (“You”) and any service contained within constitutes acceptance of these Terms & Conditions.
2. Customer Use
2.1 You should always check the contact information you provide is correct before creating a customer account or proceeding to payment.
2.2 Our website is only intended for use by adults, as defined as those aged 18 or over and who have sufficient capacity to enter into a binding agreement.
3. Account Integrity
3.1 As part of the registration process you will need to create an account, including a username & password. It is your responsibility to ensure that the information you provide is accurate and not misleading. You cannot create an account or username & password using the names and information of another person or using words that are the trademarks or the property of another party or vulgar, obscene or in any other way inappropriate.
3.2 You are responsible for maintaining your own username and password via our website. You should ensure that you store your username and password securely and that the details required to access your customer account are not provided to another party.
3.3 You are responsible for your customer account and any actions taken within it. If you are aware or suspect that your customer account username and password or other details have become known to a third party, you should inform us immediately.
4. Product & Service Pricing
4.1 We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product or service is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable).
4.2 We reserve the right to alter all product and service pricing without notice.
5. Your Order
5.1 When you place an order you will automatically receive a confirmation email from us to confirm your order. Your order constitutes an offer made to us to purchase a product or service.
5.2 Your offer is only accepted by us once we have emailed you to confirm the creation of your account and your username & password details and the product or service has been provided to you.
5.3 Product or service items not included within your account email are not included in the order and contract between you and us.
5.4 We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.
5.5 If we are unable to reasonably ascertain these details or resolve these issues a full refund will be made against the card used at the time of purchase. No other form of refund or credit will be offered nor will a refund be made to any third party card or account.
6. Subscription Period & Free Trials
Your subscription is rolling. There are no free trials.
7. Cancellation Rights and Refunds
You can cancel at any time. Your subscription ends after current payment period. No refunds on memberships.
8. Content Submission
We do not own or are liable to the content you post.
9. Content Ownership
We own all the content on the Soul Gym courses section.
